Privacy Policy

Effective Date: 2024 December 01

Welcome to 1Business (“the App”), provided by NodeVerse Sdn. Bhd. (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. By downloading or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

• Account Details: When you use 1Business to log in or authenticate an action, we may collect information such as your username, email address, or other identifiers necessary for verification.
• Support Requests: If you contact us for support, we may collect your contact details and any information you voluntarily provide.

QR Code Usage

• Camera Access: The App requires access to your device’s camera to scan QR codes. We do not store or share images captured by your camera. QR code data is processed locally on your device or sent securely to our servers for authentication purposes only.

Device & Log Information

• Device Data: We may collect information about your device (e.g., device model, operating system, unique device identifiers) for troubleshooting and analytics.
• Log Data: Our servers may automatically record certain information when you interact with the App, including IP addresses, timestamps, and error logs. We use this data to monitor and improve the App.

2. How We Use Your Information

We use the information we collect to:

Provide and Improve the Service

• Facilitate secure logins and authorize specific user actions across our supported services.
• Process and validate QR code scans for authentication.
• Analyze usage trends to enhance app performance and user experience.

Customer Support

• Respond to your inquiries and troubleshoot issues you report.
• Provide relevant technical updates and information about the App.

Security Measures

• Monitor for suspicious or fraudulent activity, and take steps to secure the App and our services.

Compliance and Enforcement

• Enforce our Terms of Service and comply with legal obligations.

3. Sharing of Your Information

We do not sell or rent your personal information. We may share information in the following ways:

Service Providers

• We may engage third-party vendors to process data on our behalf (e.g., cloud hosting, analytics, customer support tools), but only under strict contractual agreements ensuring data confidentiality and security.

Legal Obligations

• We may share information if required by law or in response to valid requests by public authorities (e.g., law enforcement), or to protect our rights and safety, or that of others.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect the information collected via the App. However, no security system is impenetrable; we cannot guarantee the absolute security of our databases or the data transmitted via the internet.

5. Retention of Data

We retain personal information as long as it is necessary to fulfill the purposes for which we collected it, including to provide the App and its features, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need the data, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Consent Withdrawal: If processing is based on your consent, you may withdraw that consent at any time.

To exercise these rights, please contact us at the email address [email protected]

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to evolving legal, technical, or business developments. When we update the policy, we will revise the “Effective Date” and post the new policy on the Store listing or within the App. Your continued use of the App after the Effective Date signifies your acceptance of the updated policy.